Affiliate Programs
By
James Harvey Stout (deceased). This material is now in the public
domain. The complete collection of Mr. Stout's writing is now at
http://stout.mybravenet.com/public_html/h/
Jump to the following topics:
- What is an affiliate
program?
- Features of an
affiliate program.
- Promoting the products or
services.
- Resources.
- Starting your
own affiliate program.
What is an affiliate
program? It is an agreement in which a website owner displays
an ad for another company, in exchange for a commission on the
resulting sales. Affiliate programs are also called associate
programs, referral programs, and bounty programs.
Features of an
affiliate program.
- The price. There is usually no fee to join an affiliate
program. If there is a joining fee, we can consider that this
affiliate program might be a scam.
- The revenue. Consider these issues:
- Percentage of commission. For example, the company might
offer a 5% commission, i.e., 5% of the price of the goods or
services.
- Cost of products or services. For example, if the company
sells a $500 software package, our commission would be higher
than it would be for a $20 software package.
- Payment in cash, merchandise, or services. In some
programs, we are not paid in cash; instead the company offers
the dollar-equivalent in the company's goods or services; for
example, we would receive $50 worth of CDs instead of $50 in
cash. Other programs offer a choice: we can accept our payment
in cash or the company's goods or services.
- Payment in discounts. Some affiliate programs allow us to
purchase the company's goods or services through the affiliate
program; thus, when we buy a $100 product, we receive a
commission on our own purchase, and so we are essentially
paying $100 minus 10% (or whatever the commission percentage
might be). Other affiliate programs do not allow their
affiliates to purchase goods or services through the affiliate
program.
- Payment for specific products. For example:
- The company might offer an affiliate program for its
videos only; if one of our visitors jumps to the company's
site and buys a book instead, we will receive no commission.
- The company might pay its regular commission if we have
a link from our site to a specific product (e.g., a specific
video which is displayed on its own page at the company's
site); if our visitor jumps to that specific page, but then
wanders around the site and purchases a different product,
we will receive a lesser commission (e.g., 5% instead of
15%).
- The pay-period. At the end of each period, we receive a
check for our commission.
- The period could be based on a calendar. For example, we
could be paid monthly or quarterly.
- The period could be based on a calendar and the amount.
For example, we could be paid monthly if our commission
exceeds $100; otherwise, the amount will be carried over
into the next month, until the total is $100. (Some
affiliate programs have very high minimums; we can be
suspicious that the company might simply want us to
advertise their product for free, and they know that we will
probably never achieve that minimum, and so they will never
have pay us anything.)
- The amount of time in which a purchase must occur.
Different companies have different policies:
- In some programs, we will receive a commission only if
the customer jumps directly from our website to the
company's website, and then makes a purchase while there.
If, instead, the customer leaves the site without making a
purchase, but then comes back later to make a purchase, we
will not receive a commission.
- In other programs, the customer receives a cookie at the
company's website; thereafter, we will receive a commission
on any of the customer's purchases for the next 30 days.
- In other programs, there is no time limit. We will
continue to receive commissions from all of the the
customer's future purchases.
- Instead of a time limit, there could be a
purchase limit. We will receive commissions on the
first 10 purchases, regardless of the length of time in
which those purchases occur.
- The appropriateness for our site. We are likely to earn the
most revenue if the affiliate program offers products or services
which are targeted toward our visitors. For example, if our
website features our music recording studio, our visitors are
likely to be interested in music-oriented affiliate programs,
e.g., a CD retailer.
- The contract. Be certain that the affiliate program has a
contract. Read the contract carefully, and be aware of any changes
which might occur later in the program. If the contract doesn't
suit you, ask whether it can be modified.
- Recommendations. Ask other members whether the affiliate
program is worthwhile. Does the program generate significant
sales? Does the company pay the full amount, on time?
- Support. By phone or email? Quick responses? 24/7?
- Availability of advertising materials. Some companies will
help us to advertise their product or service by providing banners
and logos -- or even an entire, ready-made website with our name
on it.
- The quality of the product or service. A good product or
service will produce more commissions, and it will reflect on our
judgment and our consideration for our own customers. To be
certain that the company actually fulfills orders, place an order
yourself.
- Exclusivity. Some companies will not allow us to join the
affiliate programs of the company's competitors; for example, we
could not have banners for the affiliate programs of two different
online bookstores.
- Tracking. We need to know whether the company is paying us for
all of the referrals, i.e., the number of sales, or the number of
click-throughs from our website to theirs. We can keep your own
statistics, and then compare them to the statistics which are
reported by the company. The company might provide statistics
in various ways:
- A web page where we can check our statistics in real time.
- A periodic email which reports the statistics. We receive
an email on a regular basis -- daily, weekly, or monthly.
- An email which reports individual sales. We receive an
email every time a sales occurs.
- A report from a third party. Some companies have the
services of an auditor, who monitors sales activity, and then
reports it to us.
Promoting the products or
services. An affiliate program will probably be unprofitable for us
if we merely put a link from our page to the company's site; instead,
we can actively promote the products or services. However, we do not
have to present an entire sales pitch on our site; the purpose of the
promotion is only to encourage our visitors to click on a link to the
company's site where the complete information will be presented.
- We can give descriptions of the products or services. We could
use the company's descriptions, or could might write our own. (We
might be required to get permission to use our own descriptions.)
- We can explain the value of the products or services.
- We can give reviews and testimonials. These comments can be
gathered from our own experiences, and from the experiences of
other people.
- We can present illustrations of the products or services. With
permission from the company, we can display photos and other
graphics from the company's website.
- We can create an entire page for each product or service.
However, this might be a duplication of effort, if the same
information is at the company's site.
Resources. These
are lists of affiliate programs. We can find others by searching in a
search engine.
- Lists of affiliate programs.
- Other directories of affiliate-program directories.
Starting your
own affiliate program. This book does not give instructions for
starting an affiliate program, but I am listing the URLs of websites
which do have instructions.
- Info about starting an affiliate program.
- Companies which will manage your affiliate program.